How do I get a library card?
Just bring a Photo ID and proof of current, local mailing address to the main desk.
Currently, you can apply for a library card without coming into the building!
Click here to get a copy of the registration form you can print, fill out and drop in the library's book drop; you will be contacted within 3-5 business days with your card number.
For quicker service, simply email the information listed on the form along with a snapshot of your picture ID to email@example.com.
Proof of address means any official document (Driver’s License, bill, contract, etc.) that has YOUR NAME and current address. If your photo ID also has your correct address on it, that will work for both requirements.
How old does my child have to be to get a library card?
There is no upper or lower age limit on who can get a library card! A parent or guardian with a Photo ID and proof of current mailing address can get a library card for minors. We recommend that everyone get their own library card so they can fully enjoy the events and services offered by JPL.
What if I have lost my library card?
Your first library card is free; however, if you need a replacement card there will be a $3 per card charge.
How many items can I check out?
First time borrowers are limited to having out only 5 books at a time for the first 90 days. After that:
- Adults may check out twenty (20) items
- Temporary residents, Jacksonville State University students and children (age 15 and under) may check out five (5) items.
Is there a restriction on the kinds of things I can check out?
Yes. All patrons who are past the probationary period are limited to:
- four (4) audio books
- three (3) books per subject
- three (3) books per author
After the probationary period, Adults and JSU students may check out two (2) movies.
After the probationary period, Adult users may check out one (1) special items.
Temporary residents and children (age 15 and under) may not check out movies or special items at any time.
During the first 90 days, new patrons may not check out movies, audio books or special items.
How long can I keep the items?
Books and audio books check out for two weeks; movies and special items check out for one week.
Can I keep my items longer?
Yes. You may renew items up to three times as long as they are not on hold for another patron either online, by phone or at the library. Special items may not be renewed at this time.
What if I don't return/renew my items on time?
You have one grace day where fines will not accrue; after that fines will accrue for all overdue days. Fines accrue at the rate of:
- 25¢ per item per day for books and audio books
- $1 per item per day for movies and special items
For example, if a book is due on Tuesday and you return it on Wednesday, this is your day of grace. However, if you return it on Saturday, the book is 4 days overdue and you will owe $1.
What if I lose an item or it becomes damaged?
You will be charged the up to the full replacement (retail) value for those items plus a $3 processing fee.
The item I want is checked out. How do I reserve it?
You can ask at the library, call, or you can place the item on hold through the online catalog.
Instructions on how to place items on hold can be found here; items that are available for check out may not be placed on hold online.
What about items JPL does not have?
You can fill out a purchase suggestion form on the online catalog. Simply log into your account, click on "Your Purchase Suggestions" in the left menu, and start a new purchase suggestion.
You can also request that we borrow an item through InterLibrary Loan for a $2 fee per item; this fee covers postage costs to return the item to the lending library.
Click here to submit an ILL Request online.
How do I know when an item I have reserved or requested is available?
JPL staff will call you when an item you have requested is available. You will have 24 hours from that notification to either pick up the item or let us know when you will pick up an item.
You can also sign into your library account on the online catalog to set up text and email notifications.
If you do not let us know when you will pick up an item, it will be returned to the shelf or moved to the next person on the reserve list after 24 hours.
Is there a computer I can use at the library?
Yes! The library has many computers available for the public to use for internet access, research, word processing, printing and many other tasks. JPL also offers free Wi-Fi for patrons to use any personal devices such as laptops, tablets, and smart phones.
You can also print from your devices — check out the Mobile Printing page to see how!
How much does it cost to print items?
You can print items for 10¢ per page; or JPL also has the option for color prints for 50¢ per page.
What if I need to make a copy of a document?
Copies are also 10¢ per page, and can be on letter, legal or ledger sized paper. At this time, JPL does not have the ability to make color copies.
Does the library offer other services like faxing, laminating, scanning or Notary serivces?
- Faxing is $1 per page; however, JPL cannot send to intenational numbers at this time.
- Lamination charges depend on the size of the document; card to legal sizes are between 50¢ and $2. For items that are larger than legal sized paper, JPL will charge $2.50 per square foot.
- Documents up to ledger sized can be scanned to send to any email address at no charge.
- JPL does not have a Notary Public at this time.
I would like to make a donation to the library. How do I do that?
The library welcomes the donation of books, magazines and tapes as long as the items are in good condition. JPL cannot accept items that are falling apart, musty, moldy or in a physical condition that makes them unsuitable for the collection or book sale. Donated items not put into the collection will be sold at book sales.
What if I want to make a monetary donation to the library?
If you would like to make a monetary donation, simply mail a check made out to Jacksonville Public Library to 200 Pelham Rd. S, Jacksonville, AL 36265.